This page is the accessible primary CV.
Download two-page PDF (PDF)Taufiqi G. Utomo
Release & Launch Manager | Games & Live-Service Platforms
Summary
Release & Launch Manager with more than seven years at AccelByte, progressing through technical documentation, technical project management, technical production, and end-to-end release and launch ownership. As Technical Producer, owned platform delivery for external studio and publisher customer accounts. Coordinates readiness across Engineering, QA, Operations, Product, Integration, and customer-facing functions. In the past year, owned readiness across a portfolio of live-service launches. Experienced in release gating, dependency and risk management, launch monitoring across my own dashboards built in Grafana, alerting, and cross-team coordination, incident command when a launch or release calls for it, and executive-ready reporting. Available for international remote opportunities and open to employer-supported relocation.
Core capabilities
Experience
- Own end-to-end release and launch readiness across platform releases and a portfolio of live-service launches.
- Coordinate release planning, QA, integration, deployment readiness, release notes, and customer-impact communication.
- Gate changes and hotfixes by reconciling technical evidence, dependency risk, timing, affected environments, and recovery options.
- Owned readiness across a portfolio of live-service launches in the past year, spanning indie through AAA-scale contexts.
- Served as incident commander during launch- and release-window incidents such as infrastructure-scaling and service-degradation events, maintaining owners, actions, escalation points, and checkpoints.
- Ran launch-day and post-launch monitoring using my own Grafana dashboards — tracking error rates, concurrency, and anomalies to proactively flag and prevent issues from becoming customer-visible — and established repeatable post-launch analysis for executive-ready findings and follow-up actions.
- Used AI assistance to accelerate reporting, dashboard preparation, and structured incident/change logs, with manual validation before use.
- Owned platform delivery for external studio and publisher customer accounts, spanning indie through AAA scale.
- Sustained customer-account delivery responsibility for 2+ years, with several client relationships continuing into a subsequent release and launch ownership role.
- Coordinated multi-team delivery across internal engineering groups, working through team leads and directly with engineers when delivery risk required it.
- Translated product goals and technical constraints into cross-team plans and explicit trade-off decisions.
- Coordinated a large-scale global launch from pre-launch development through release and post-launch patch cycles.
- Aligned Engineering, Product, Production, and customer-facing stakeholders throughout development and live-service operation.
- Led planning, daily coordination, backlog refinement, milestone tracking, and delivery-risk management for cross-functional technical work.
- Served as a stakeholder liaison for requirements, status, dependencies, and change requests.
- Translated complex product and customer needs into clear priorities and executable technical work.
- Authored developer-facing API and integration documentation across web services, Unity, and Unreal Engine integrations.
- Coordinated technical accuracy across Engineering and Product and translated backend-service behavior into usable implementation guidance.
- Built sales and marketing projections from historical data and coordinated client feedback with Production.
- Turned complex product behavior into user-facing guides, best practices, and use cases from validation through publication.
- Designed and delivered TOEFL and professional-English instruction, building the facilitation foundation later applied to technical and executive communication.
Education
Master of Business Administration (MBA) — Universitas Kristen Satya Wacana, 2017–2021
Bachelor of Education (B.Ed.), English Language and Literature — Universitas Kristen Satya Wacana, 2009–2013